International Shipping Options
3rd January Update - The holiday period is now over and normal order service has been resumed
Businesses registered for VAT in a European Union country (excluding the UK) and customers buying from outside the EU are exempt from 20% UK VAT but will be charged a 12% international handling fee, meaning an effective saving of 8% over the displayed prices. Please contact us ahead of ordering if you wish to claim this discount and we will provide you with a customised invoice.
As with UK delivery methods the price of international shipping options is based on the total weight of the order. All you need to do when ordering is add your items to the basket and then select either the 'EU (European Union)' or 'Worldwide' shipping option from the drop-down box. Once an option is selected press the 'recalculate' button to get the shipping price for your selected option.
Please ensure a telephone number is provided for international orders above £50 in value - this will be given to the delivery company in case they need to contact you to arrange the delivery. Tracking codes will usually be provided for high value orders after the order has been processed
Please note that because Royal Mail Airmail (with a limit of 2kg) is cheaper than other shipping providers it may be more cost effective to split an order into multiple parts. We reserve the right to split an order if the shipping cost charged is not enough to cover an alternative courier, though we will notify you when we do.
Be aware that for orders traveling outside the European Union customs processing can add delivery time and/or taxes to your order, we have no control over this factor.
Shipping within the European Union
Delivery within the EU is by Royal Mail Airmail (up to 2kg) or Courier (for orders above 2kg, usually by UPS) and delivery is usually made within 4-7 working days of dispatch. Prices are as follows:
EU Shipping Cost
For orders below 2kg within Europe tracking is not available by default, please add this item to your order (£5.40) if you would like to upgrade to Royal Mail International Signed-for (this will automatically be changed to Airsure if this is available in your country). Adding this option also nominally speeds up the delivery time by one day.
Shipping to the Rest of the World
Delivery to all other world countries (those covered by PayPal/Skrill) is either by Royal Mail Airmail (up to 2kg) or by International Courier (for orders above 2kg, usually by UPS, depending on destination). Delivery is typically within seven working days of dispatch. Prices are as follows:
Worldwide Shipping Cost
For orders below 2kg worldwide tracking is not available by default, please add this item to your order (£5.40) if you would like to to upgrade to Royal Mail International Signed-for (this will automatically be changed to Airsure if this is available in your country). Adding tracking also nominally speeds up the delivery time by one day.
If you have any questions about shipping or would like to make special shipping arrangements for your order please contact us in advance of order placement.